Software · Two-person carpet cleaning company
mHelpDesk vs Kickserv for a 2-person carpet cleaning company
Kickserv publishes US dollar plan prices, including Start at $60 a month for five users. mHelpDesk’s public marketing site, retrieved the same day, describes field-service scheduling, billing, and cleaning-industry use, but it does not print plan prices. We cannot compare a 2-person carpet-cleaning shop on dollars until mHelpDesk provides a written quote. We have not used either product in a carpet-cleaning business.
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Who this is for. A two-person US carpet-cleaning company that needs to schedule jobs, send estimates or invoices, and take payment, and that is looking at mHelpDesk and Kickserv specifically. This page is not a review of every cleaning-software product, and it is not based on a shop we operate.
The price comparison is one-sided today
On November 13, 2026, Kickserv’s official pricing page listed three core plans with included user counts. mHelpDesk’s official website at mhelpdesk.com did not publish a pricing page (the /pricing and /plans paths we requested returned no public price list) and the homepage did not print a monthly or annual rate. We also attempted to retrieve an official mHelpDesk help-center article titled “Plans and Pricing” and could not load it. Because of that, every mHelpDesk dollar figure circulating on third-party blogs is omitted here. Ask mHelpDesk for a written quote that states the plan name, included users, billing term, and any onboarding or payment-processing fees.
Official Kickserv prices
Kickserv’s pricing page, retrieved November 13, 2026, lists Start, Run, and Scale, and says “Save 20% with annual subscription.” Kickserv does not print the annual dollar amounts on the plan cards we retrieved. Twenty percent off $60 would be $48 a month; that $48 figure is our arithmetic from the official 20% language, not a number Kickserv printed on the card.
| Plan | Users included | Published monthly price | Annual billing as printed |
|---|---|---|---|
| Start | 5 users | $60/mo | Save 20% with annual subscription |
| Run | 10 users | $119/mo | Save 20% with annual subscription |
| Scale | 20 users | $199/mo | Save 20% with annual subscription |
Official Start features listed on that pricing page: an embeddable contact form; automated email and text reminders; over 20 business reports; time tracking; expense tracking; and accounting integration with QuickBooks Online. Run adds dispatch mapping, GPS check-ins, custom data fields, custom reports, and QuickBooks Desktop integration at $50/m. Scale adds custom templates and reviews.
A two-person carpet-cleaning crew fits inside Kickserv Start’s five included users at the official $60 a month (or 20% less if billed annually and if that offer still applies at checkout). You do not have to buy Run or Scale to get five seats. Kickserv Kickback, described on the same pricing page, can discount Start, Run, and Scale by 5% when a monthly processing minimum is met; the Start minimum printed on that page is $1,000 in online payments.
A Kickserv help article still published on the review date (last updated November 3, 2025) describes a Flex plan at $19 a month for 3 users, or “as low as free with Kickserv Kickback.” Flex is not featured as one of the three core plans on the main pricing page. If a two-person shop is considering Flex, ask Kickserv whether it is still offered. That Flex detail is the same official help-article fact already cited on our Jobber vs Kickserv page; we are not adding a new Flex price.
What mHelpDesk’s official public site does say
mHelpDesk’s homepage, retrieved November 13, 2026, describes the product as all-in-one field-service management software that can automate customer contact, scheduling, communication, and billing. Under a heading that the software is built for service pros, it lists home services, contractors, and “HVAC, Cleaning, and More,” and it describes tracking work from first request through estimate, dispatch, invoice, and payment. The same page advertises a free trial, a quote path, personalized onboarding, data migration, success coaches, toll-free phone support at 888-558-6275, and official iOS and Android apps (linked to the Apple App Store and Google Play). It also prints marketing totals of “$2B+ worth of jobs completed” and “51M+ jobs completed more efficiently.” Those totals are vendor claims; we did not audit them.
The public site did not, in this retrieval, itemize which cleaning-specific tools sit on which paid plan, because it did not itemize plans at all. Do not assume every feature on the homepage is in the lowest paid tier.
How the official facts line up for a 2-person carpet-cleaning company
- On seats and a published cash price, Kickserv Start is concrete today: $60 a month for five users, which covers a two-person crew with room to spare, plus the official Start feature list above. mHelpDesk may also support a two-person shop — the homepage markets itself to cleaning and other service businesses and offers a trial — but we cannot tell you what it costs or how many user licenses come with a plan from a public price list.
- If QuickBooks Online sync is a requirement, Kickserv Start lists that integration on the official pricing page. We did not find a current official mHelpDesk page in this retrieval that stated a QuickBooks plan rule, so that comparison is incomplete.
- Both companies publish mobile apps. Kickserv’s Flex help article (not the main pricing cards) mentions iPhone and Android apps; mHelpDesk’s homepage links official iOS and Android listings. We have not tested either app on a job site.
- Onboarding is described differently. mHelpDesk’s homepage emphasizes personalized onboarding, data migration, and success coaches, without printing a setup fee. Kickserv’s pricing page we retrieved does not print an onboarding fee next to Start, Run, or Scale. Confirm fees in a quote or checkout screen.
The practical next step is narrow: price Kickserv Start (and, if still offered, Flex) from the official page, and ask mHelpDesk for a written quote for two users with the same list of needs — scheduling, estimates, invoicing, payments, and any QuickBooks sync. Until that quote exists, this comparison cannot name a cheaper product. Use each trial with a real carpet-cleaning job ticket; this page does not predict collection rates.
mHelpDesk (link coming soon) Kickserv (link coming soon)
Pending affiliate links. Placeholders only. Kickserv’s public program, as researched earlier, is a referral credit offer rather than a confirmed cash publisher program. No live tracked URL is attached.
Sources
All figures were read from these official pages on November 13, 2026 (America/Chicago). If a vendor has changed a price since then, the vendor’s page controls.
- Kickserv pricing — Start $60/mo for 5 users, Run $119/mo for 10, Scale $199/mo for 20; 20% annual-subscription language; Start/Run/Scale feature lists; Kickback 5% off with a $1,000 monthly processing minimum on Start. Retrieved November 13, 2026.
- Kickserv help article on the Flex plan (last updated November 3, 2025), as already cited on our Jobber vs Kickserv page — $19/month for 3 users, or as low as free with Kickback; not featured among the three core plans on the main pricing page. Retrieved November 13, 2026.
- mHelpDesk homepage — field-service scheduling, communication, and billing language; home services, contractors, and “HVAC, Cleaning, and More”; free trial and quote paths; iOS and Android app links; onboarding and support claims. No plan prices printed. Retrieved November 13, 2026.
- mHelpDesk
/pricingand/plansURLs requested November 13, 2026, did not return a public price list. An official help-center “Plans and Pricing” article could not be retrieved in this pass and is therefore not used as a source.